Welcome to the Refund Terms for LEMURITHOS. We prioritize customer satisfaction and aim to provide clear guidelines on our refund process.
At LEMURITHOS, we strive to ensure you are completely satisfied with your purchase. If for any reason you are not satisfied, you may be eligible for a refund according to the terms outlined below.
Certain items are non-refundable, including but not limited to:
To initiate a refund, please contact our customer service team at [email protected] with your order number and reason for the refund request. Our team will guide you through the process.
You will be responsible for paying your own shipping costs for returning your item, unless the return is due to an error on our part. Shipping costs are non-refundable.
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and still have not received your refund, please contact us at [email protected].
LEMURITHOS reserves the right to update or modify this Refund Policy at any time without prior notice. It is your responsibility to review this policy periodically for any changes.
Thank you for shopping with LEMURITHOS.